Recruiting direct service professionals (DSPs) requires a keen eye for integrity and reliability, as these individuals play a critical role in providing care and support to those in need. Ensuring that you select candidates who are honest, dedicated, and suitable for the role is essential. Here are six tips to help you identify potential red flags and make confident hiring decisions for DSP positions.

Electronic systems can experience technical issues, causing downtime that may disrupt operations. Companies must have contingency plans and a reliable IT support system in place to minimize disruptions. Experiencing technical issues and downtime in electronic systems can be disruptive to a company’s operations. Here are some tips to help companies handle such situations effectively:

When working in services for people with intellectual disability, it’s easy to feel isolated, shouldering the weight of decisions and challenges alone. But last week, that changed for many of us. We gathered for a mastermind event that brought together CEOs and key leaders from various organizations who also use our QSP software, with one goal in mind—building a stronger sense of community through shared wisdom. The event, facilitated by our own Melanie Bazile, became a space where we not only shared ideas but also connected on a deeper level.