Entries by Zeb Gill

Boosting DSP Retention with the Power of Appreciation: Focus on Quality Time

Incorporating Quality Time into our appreciation efforts has strengthened relationships and boosted morale among our DSPs. As we continue to explore and emphasize different appreciation languages each quarter, we encourage you to consider how you can support and honor your colleagues through Quality Time.
By understanding and practicing these appreciation languages, you can enhance your interactions with colleagues and contribute to a more supportive and engaging workplace, ultimately improving DSP retention.

The Benefits of “Going Digital” with Your Human Service Agency

For many, the concept of “going digital” can spark feelings of fear and uncertainty. The human service industry is notorious for its paper-reliant methods of data capture, documentation, and reporting. This is especially true for agencies that have been providing services for a while before there were reliable, industry-specific technology options available.

The “Tea” on EVV

Electronic Visit Verification (EVV) is a system used to track the delivery of home healthcare services by electronically documenting the time and location of a caregiver’s visit in a patient’s home.

How to Setup and Use a Client Training Guide

Our recent update includes a new tool in the client profile that solves the training paperwork dilemma by creating a paperless training guide that uses electronic signatures and automatic data entry to ensure a quick and complete training guide process that saves you time and effort, and leaves you feeling confident and safe that your employee’s client-specific […]

How To Setup and Use Employee Schedule Preferences

Employee Schedule Preferences Here are the 8 key steps to maximizing the use of Schedule Preferences Set Schedule Preference Security Check that the 2 permissions relating to Schedule Preferences are properly set for each Role. We recommend logging in as each Role to ensure that it is configured per your needs. Employee Schedule Preference Maintenance […]

Update: How to Use Custom Service Types | POS, ROP, IHSS and ISP

This update to QSP enhances and modifies how service types are used throughout QSP. Read the in-depth details of how it can work for you. Application Settings: Custom Service Types Whether you are vendored for SLS, ILS, Residential, CIT, ABA, FHA, PA or anything in between, creating and configuring your agency’s applicable service types begins […]

QuickSolvePlus Overtime Updates

Overtime Updates We’ve released several overtime updates to QuickSolvePlus the week of October 18th that specifically address the SLS overtime features. Please read about these core updates and how they may impact you. Overtime Effective Date You can now set an effective date for when you want your SLS OT settings active. This means you can confidently maintain your schedules prior […]

Federal Appeals Court Denies Motion For Stay from Home Care Association

Federal Appeals Court Denies Motion For Stay from Home Care Association Our previous post titled, “Home Care Rule Enforcement: November 13, 2015” referenced details regarding the proposed effective date of the Fair Labor Standards Act Home Care Rule. This was a proposed effective date because of the possibility that the home care association would file […]

#KeepThePromise Continued

#KeepThePromise, Keep Up The Pressure Even though the developmentally disabled community, #KeepThePromise and #LantermanAct, has been neglected, again, there is still action that can be taken in hopes of seeing an increase in funding for service providers throughout the state of California.  Another terrific article (below) by Greg deGiere, Public Policy Director at the Arc California, […]