Entries by Mary Flom

Leaving No One Behind: Prioritizing Accessibility in Digital Transformation

The move to digital may inadvertently exclude certain groups who may have limited access to technology or face digital literacy challenges. Ensuring inclusivity and accessibility for all stakeholders is crucial.  Planning to include certain groups with limited access to technology or facing digital literacy challenges when going digital requires a thoughtful and inclusive approach. Here are some strategies to consider:

Thriving in Change: Securing Long-Term Sustainability in the Digital Era

Technology evolves rapidly, and companies must plan for the long-term sustainability of their digital solutions. Regular updates, improvements, and upgrades are necessary to keep pace with changing technological trends.  Planning for the long-term sustainability of digital solutions is crucial for companies to ensure continued success and adaptability in a rapidly evolving technological landscape. Here are some steps to help companies plan for the long-term sustainability of their digital solutions:

Bridging the Gap: Overcoming Resistance to Digital Transformation

Some employees and stakeholders may be attached to traditional paper-based methods, leading to resistance or skepticism about going digital. Effective change management strategies are essential to address this resistance.  Addressing resistance from employees and stakeholders who are attached to traditional paper-based methods when going digital requires effective change management strategies. Here are some strategies to help overcome resistance:

Fostering a Competent and Confident DSP Workforce: Secrets to Successful Training Strategy

In the ever-evolving landscape of workforce development, the need for effective, accessible, and data-driven training solutions has become increasingly crucial. Compass, a leading provider of Supported Living Services (SLS) and Independent Living Services (ILS), has been at the forefront of this transformation, leveraging its Quantitative Service Platform (QSP) to revolutionize the way they approach employee training and development.

Compliance Matters: Safeguarding Sensitive Data in the Digital Era

Depending on the industry, there might be specific regulations and compliance requirements for data storage and management. Ensuring that the digital systems meet these standards is critical to avoid legal issues.  The electronic storage of Personal Health Information (PHI) is subject to strict regulations and compliance requirements to ensure the privacy and security of sensitive medical data. Some of the key regulations and compliance requirements that apply to PHI storage and management include:

Hiring with Confidence: 6 Essential Tips for Hiring DSP’s

Recruiting direct service professionals (DSPs) requires a keen eye for integrity and reliability, as these individuals play a critical role in providing care and support to those in need. Ensuring that you select candidates who are honest, dedicated, and suitable for the role is essential. Here are six tips to help you identify potential red flags and make confident hiring decisions for DSP positions.

Keeping Operations Afloat: Strategies for Minimizing Downtime and Maximizing System Reliability

Electronic systems can experience technical issues, causing downtime that may disrupt operations. Companies must have contingency plans and a reliable IT support system in place to minimize disruptions. Experiencing technical issues and downtime in electronic systems can be disruptive to a company’s operations. Here are some tips to help companies handle such situations effectively:

Building Community Through Shared Wisdom and Experience: Reflections from Our Mastermind Event

When working in services for people with intellectual disability, it’s easy to feel isolated, shouldering the weight of decisions and challenges alone. But last week, that changed for many of us. We gathered for a mastermind event that brought together CEOs and key leaders from various organizations who also use our QSP software, with one goal in mind—building a stronger sense of community through shared wisdom. The event, facilitated by our own Melanie Bazile, became a space where we not only shared ideas but also connected on a deeper level.