Entries by Mary Flom

Cultivating Wholeness: How a Stable Work Environment Supports Personal Development

In the demanding world of human services, it’s easy to become consumed by the needs of others while neglecting our personal growth and well-being. However, finding the right organizational culture can unlock both professional success and personal fulfillment. As one seasoned professional with 18 years of experience has discovered, a stable, supportive work environment can help employees thrive in both their careers and personal lives.

April 29, 2025 by

Enhancing Quality Management in SLS, ILS, and CFS Programs with QSP

For providers of Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support(CFS) ensuring quality and accountability in service delivery is essential. The Quick Solve Plus Platform (QSP) offers a suite of tools designed to streamline quality management processes and maintain high standards of care. This article explores how to leverage QSP features to enhance documentation, compliance, and staff accountability in Supported Living, Independent Living, and Coordinated Family Support.

March 4, 2025 by

Burnout Is Not Inevitable: Embracing Personal Accountability in Human Services

In the human services industry, burnout is often seen as an unavoidable consequence of high demands and emotional labor. However, a new perspective is emerging, asserting that burnout is simply unacceptable. At its core, burnout can reflect a victim mentality—an indication of inadequate boundaries or ineffective self-care techniques. This common narrative should not be worn as a badge of honor; rather, it is a signal that deeper issues related to personal accountability and self-management need to be addressed.

February 4, 2025 by

Leaving No One Behind: Prioritizing Accessibility in Digital Transformation

The move to digital may inadvertently exclude certain groups who may have limited access to technology or face digital literacy challenges. Ensuring inclusivity and accessibility for all stakeholders is crucial.  Planning to include certain groups with limited access to technology or facing digital literacy challenges when going digital requires a thoughtful and inclusive approach. Here are some strategies to consider:

January 14, 2025 by

Payroll Data Insights for SLS, ILS, and CFS: A Compass Case Study

In the world of human services, payroll data insights for SLS, ILS, and CFS play a critical role in strategic decision-making. At Compass, a leader in Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support (CFS), these insights drive cost analysis, guide workforce optimization, and ensure sustainable service delivery.

January 7, 2025 by

Thriving in Change: Securing Long-Term Sustainability in the Digital Era

Technology evolves rapidly, and companies must plan for the long-term sustainability of their digital solutions. Regular updates, improvements, and upgrades are necessary to keep pace with changing technological trends.  Planning for the long-term sustainability of digital solutions is crucial for companies to ensure continued success and adaptability in a rapidly evolving technological landscape. Here are some steps to help companies plan for the long-term sustainability of their digital solutions:

December 24, 2024 by

Bridging the Gap: Overcoming Resistance to Digital Transformation

Some employees and stakeholders may be attached to traditional paper-based methods, leading to resistance or skepticism about going digital. Effective change management strategies are essential to address this resistance.  Addressing resistance from employees and stakeholders who are attached to traditional paper-based methods when going digital requires effective change management strategies. Here are some strategies to help overcome resistance:

November 26, 2024 by

Fostering a Competent and Confident DSP Workforce: Secrets to Successful Training Strategy

In the ever-evolving landscape of workforce development, the need for effective, accessible, and data-driven training solutions has become increasingly crucial. Compass, a leading provider of Supported Living Services (SLS) and Independent Living Services (ILS), has been at the forefront of this transformation, leveraging its Quantitative Service Platform (QSP) to revolutionize the way they approach employee training and development.

November 1, 2024 by

Compliance Matters: Safeguarding Sensitive Data in the Digital Era

Depending on the industry, there might be specific regulations and compliance requirements for data storage and management. Ensuring that the digital systems meet these standards is critical to avoid legal issues.  The electronic storage of Personal Health Information (PHI) is subject to strict regulations and compliance requirements to ensure the privacy and security of sensitive medical data. Some of the key regulations and compliance requirements that apply to PHI storage and management include:

October 29, 2024 by