Preparing for an audit

It was not too long ago that we would have a team of temporarily assigned quality assurance members travel to all offices to review hard copy paperwork, do interviews with staff, and visit client homes. This was very time consuming, and although a successful process too, it was not cost-effective.

preventing medication errors

Regardless of your individual “why” for leading in this line of work, at the root is a common desire to ensure the health and safety of the people we support.  They say that to err is human, however, that feeling you get in the pit of your stomach when you are reviewing or writing a special incident report for something you know could have been prevented gives new meaning to this saying.

The Tea on EVV

Electronic Visit Verification (EVV) is a system used to track the delivery of home healthcare services by electronically documenting the time and location of a caregiver’s visit in a patient’s home.