This tutorial reviews the QSP SLS Overtime setting called Client Overtime Weekly Caps which allows an agency to set up the amount of overtime they are allowing their users to schedule per client. This overtime cap can be customized per client as well by going into the Client’s profile and adjusting the Overtime Calculation Rules per client. QSP will then look first to see if there is an override value that is different that the default Application settings for a client’s SLS Weekly Overtime cap. Scheduling restrictions will warn or restrict certain security levels that try and schedule service hours over the set overtime limit. Watch this video to learn more.