Just like setting a weekly OT cap for a client or worker, the same type of limit can be set up to manage how much IHSS a worker or client can be scheduled. The difference is that there are no security override options available. If a user attempts to schedule over the weekly IHSS cap, they are forced to modify the shift. No exceptions here. Each worker and client can have a custom cap that can be set up in their profile, after being initially set up in the SLS OT settings. The worker even has a special weekly IHSS dashboard that is enabled by selecting them as an IHSS worker in their HR profile. Check out how all this is done.

Updating a client’s IHSS value is quick and easy within a client’s profile. Once updated, a proper effective date should be assigned in order for the IHSS value to display on the appropriate month’s reports and calendars. When indicating the proper effective date, if the 1st of any month is chosen, the update IHSS value will be displayed for that given month. If any day other than the 1st of the month is chosen (ie 2nd – 31st), the IHSS value will be displayed on the following month’s reports and calendars. Watch this video to learn more.


One of QSP’s signature functions is the IHSS tracking calculator (aka POS/NOA Dashboard) which provides real-time knowledge of a client’s IHSS utilization for a given month. Each agency has a different practice when it comes to how IHSS hours are communicated to their workers and filled out on IHSS time cards, but what is mostly unique to all (where this applies) is maximizing the utilization of a client’s IHSS hours. These hours are input into the client’s profile in this format HHH:MM. It is possible, because of this IHSS dashboard, to schedule, down to the minute, an entire IHSS NOA. Not only that, but as the days tick by during the month, you have more power over the client’s IHSS world to achieve the outcomes you deem necessary. Here’s to 100% utilization.



This tutorial shows you how to access and use the IHSS reporting tool which is helpful to see and communicate how many IHSS hours are being used, by whom, on what day, and with which consumer.  This report can be viewed per client, and thus see how IHSS hours are being claimed for each worker, or it can be viewed per worker, to quickly see how their IHSS hours are distributed with each client.  This report is easily printable, and will save you massive amounts of time with whatever method your agency uses to fill out IHSS timecards.