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Installation and Configuration
To install QSMobile on Android device, click here, or search the Google Play Store for “QSMobile” or “QSP”. To install QSMobile on an Apple device, click here, or search the App Store for “QSMobile” or “QSP”.
If this is your first time installing QSMobile, here are the steps you can expect to take to get the app configured appropriately. When opening QSMobile for the first time, you will be asked if QSMobile can use your location while you use the app, and you will also be asked if QSMobile can send you push notifications. We encourage you to “Allow” these requests as they will optimize your experience. Next, after you enter your agency-provided log in credentials for the first-time, you will get a one-time prompt that requests you confirm your username by press Yes. When you do so, you will directed to a list Company Code list. Please select and confirm your agency’s company code. This is also a one-time configuration.
Basic, yet important info is available on the profile landing page for your client. Don’t have their address or phone number memorized yet? No need! We’ve memorized it for you. Even date of birth, and last 4 of their Social Security Number are available when needed. Check out these cool actions that are available at your fingertips throughout the app.
Map Address – Selecting the “Map Address” icon will open up your device’s default navigation app with the location of the client’s address already pin-pointed!
Call/Message – When selecting the Home, Call or Other phone labels, you’ll be prompted to Call or Message that number. Selecting the appropriate action will open up your device’s default phone or messaging app with the number already populated!
Email – Selecting the email label will also open up your device’s default email app with the email address already already entered!
Your depth of access to the employee module is reliant on the permissions of for your security Role. Contact your agency’s administration for questions pertaining to employee security access. Upon entry, you’ll see a list of the employees that you are permitted to access, and if they have pictures associated with the profiles, hopefully they are smiling. If need be, in the top right hand corner is an option to search for a particular employee. This uses a Contains Filter, so you can type in any part of any name and we’ll find your match…..not that kind of match. The menu to view available tabs is in the top left hand corner after you’ve selected the employee. Employee options include Profile Info, Training and Requirements, Client Specific Training, Time Off Requests and Documents.
The Schedule is the primary module for all things related to client and employee scheduling, and the majority of scheduling tools that you have available in the QSP are also usable within the mobile app. Some scheduling functions that are not available, however, include: creating repeating shifts, and overtime exempt sleep shifts.
Upon selecting “Schedule” from the main page, you’ll be prompted to choose which scheduling perspective you’d like: Client View or the Employee View. Regardless of which view you prefer initially, you can always toggle to the other view. A list of employees (if employee view is chosen) or clients (if client view is chosen) will display with the option to Search for a specific name, using letters that are contained in any part of the name. Which employees/clients that display for each user will depend on how their security permissions have been set.