Training is more than a requirement; it’s the basis for exceptional service delivery from our direct care experts. Our meticulously designed training programs serve as the foundation for setting clear expectations, instilling fundamental principles of outstanding care, and translating our values into actionable steps. By prioritizing staff development, we elevate our care to an art form, ensuring that each client receives a uniquely tailored experience for their individual needs. So, what’s our secret? It all begins with our three key approaches to developing successful training plans: leveraging technology, fostering engagement, and aligning values with the skills we teach to our service professionals. Now, let’s delve into each of these strategies.
Audit Reports
There are a handful of reports that can be generated from the Scheduler in order to audit a schedule: These include: Shift overlaps, Missing workers, and Shift breaks.
Print and Email Schedules
Communicate Schedules with options with the choice to either Print or Email Schedules to Clients and Workers. All from within the Scheduler you can quickly print one schedule at a time, or multiple. If logged into QSP and will be performing the emailing action, the emails will look like they came directly from you, not QSP. Don’t want to waste paper with printing, and some folks don’t have emails? Then give them access to view their schedules directly in QSP by using QSPMobile.
Print and Email Time Sheets
Detailed Time sheets can be email directly to the staff for a chosen time period. Time sheets can be printed individually or in bulk as well, or even emailed in mass!
Expanded Schedule Views
Tired of looking at a calendar for the entire month? Try the weekly view, or daily, or include the prior and next month!
Publish Calendars
Publishing monthly calendars is an optional practice that allows users to track any changes made to a published schedule. This is ideal for tracking attendance concerns.
Attendance Tracking
Must have the schedule published to utilize attendance tracking. If so, an attendance tracking report can be generated to show the shifts the have been adjusted post-publishing, and will give the applicable reason for the change.