Category: Technology and Innovation

going digital

The Benefits of “Going Digital” with Your Human Service Agency

For many, the concept of “going digital” can spark feelings of fear and uncertainty. The human service industry is notorious for its paper-reliant methods of data capture, documentation, and reporting. This is especially true for agencies that have been providing services for a while before there were reliable, industry-specific technology options available.

Counting the Costs: Navigating Resources in the Digital Transition

Going digital can involve significant upfront costs, including hardware, software, and training expenses. Additionally, companies may need to allocate resources to manage the transition process effectively.  Managing upfront costs for hardware, software, and training expenses is crucial when a company begins the process of “going digital.” Here are some tips to help manage these costs effectively:

Protecting the Digital Vault: Safeguarding Data Security and Privacy

Digital data is susceptible to security breaches and cyberattacks. Ensuring data security and maintaining client/employee privacy becomes crucial, requiring robust cybersecurity measures and employee awareness.  Ensuring data security, maintaining client/employee privacy, and increasing employee awareness are critical aspects when a company goes digital. Here are some tips to achieve these goals:

Embracing Change: Fostering User Adoption Through Effective Training

Employees may resist the change due to unfamiliarity with digital tools, leading to slow adoption rates. Adequate training and support are essential to encourage staff to embrace the new electronic systems.  User adoption and training are crucial factors when a company goes digital. Here are some tips to promote user adoption and ensure effective training:

Revamping Workflows: Navigating Process Redesign in the Digital Age

Transitioning from paper-based to digital processes often necessitates redesigning workflows. This can be challenging, as it may require rethinking how tasks are performed and ensuring that efficiency is not compromised.  Transitioning from paper-based to digital processes and redesigning workflows requires careful planning and execution. Here are some tips to facilitate a smooth and successful transition: