Description
These features are included with the PRO PLUS plan
$1,250 Setup Fee: This one-time setup fee includes
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Agency-specific implementation plan
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6 hours of remote training on features
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6 months of project management: regularly scheduled 15-25 min progress calls
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Installation of secure database
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Disaster recovery service
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HIPAA compliant data center
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Configuration of company payroll settings and preferences
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Initial administrative user
PRO PLUS Standard includes this level support:
- Email support with standard response times (within 3 business days for non-urgent needs)
- Access to leave voicemails and receive a detailed response via email. No live phone support.
- Unlimited access to online training guides and how-to videos
- Access to historical QSP recorded webinars
- Ad hoc remote training available at $150/hr
