In the I/DD world, we give endlessly—but empty cups can’t pour. Self-care is not indulgence; it’s leadership. When we model healthy rhythms, boundaries, and reflection, empathy and excellence can coexist. Here’s how to weave practical, purpose-aligned self-care into your culture so people and performance both thrive.
By Jenny Snider Introduction: Leadership in the Age of Overwhelm Leadership is a gift, but
Growth is good. Scaling with soul is better. In fact, for many agencies in the
In the world of modern communication, mastering the art of email is paramount. Whether you’re reaching out to colleagues, clients, or customers, understanding the essentials of effective email communication can be a game-changer. From crafting compelling subject lines to striking the right tone, we’ve compiled eight indispensable tips to elevate your email game and make sure your messages not only land but also resonate. Let’s dive into the world of impactful email communication!
In the demanding world of human services, it’s easy to become consumed by the needs of others while neglecting our personal growth and well-being. However, finding the right organizational culture can unlock both professional success and personal fulfillment. As one seasoned professional with 18 years of experience has discovered, a stable, supportive work environment can help employees thrive in both their careers and personal lives.
In an industry shaped by care, compliance, and constant evolution, it’s easy for agency leaders to feel like we’re operating on an island. But the truth is, we were never meant to do this work alone. That’s why the recent QSP Mastermind wasn’t just another event—it was a signal fire for collaboration, clarity, and shared momentum.
Working for a company that serves adults with disabilities is not just a profession for me; it’s a deeply personal journey anchored in my core values. The secret to my genuine love for this job lies in the alignment with my beliefs, the compassionate community surrounding me, and the continual personal and professional growth it offers. Here’s a glimpse into my reasons for cherishing this role and tips to help you discover your own “why.”
In most industries, Quality Assurance (QA) is aimed at ensuring efficient output and quality of a product. In human services, the “product” is a service that impacts the quality of a person’s life. QA ensures that policies and practices are in place to provide quality results, stability in services, health and safety of people receiving services and accountability to desired outcomes. QA also measures our performance of service contracts and expected industry best practice. QA includes monitoring practices for both people receiving services as well as the staff supporting them.
In the field of Supported and Independent Living Services, retaining skilled Direct Service Professionals (DSPs) is crucial. At Quick Solve Plus, we understand that showing genuine appreciation can significantly impact employee retention. One powerful approach we’ve found effective is understanding and implementing the Five Languages of Appreciation in the Workplace, based on the work of Dr. Gary Chapman and Dr. Paul White.
Incorporating Quality Time into our appreciation efforts has strengthened relationships and boosted morale among our DSPs. As we continue to explore and emphasize different appreciation languages each quarter, we encourage you to consider how you can support and honor your colleagues through Quality Time.
By understanding and practicing these appreciation languages, you can enhance your interactions with colleagues and contribute to a more supportive and engaging workplace, ultimately improving DSP retention.