Category: Client Care & Case Management

preventing medication errors

3 Strategies for Preventing Medication Errors

Regardless of your individual “why” for leading in this line of work, at the root is a common desire to ensure the health and safety of the people we support.  They say that to err is human, however, that feeling you get in the pit of your stomach when you are reviewing or writing a special incident report for something you know could have been prevented gives new meaning to this saying.

Avoiding Medication Errors in Supported Living Settings: A Guide for Agencies

Medication management is one of the most high-risk responsibilities in supported living programs. For agencies that serve adults with intellectual and developmental disabilities (I/DD), avoiding medication errors isn’t just a best practice—it’s a safety imperative. With multiple staff, varying schedules, and complex support needs, the opportunity for error is high unless systems are in place to ensure consistency and accountability.

Mastering Medication Management with QSP

Medication management is a critical component of ensuring client safety and quality care. With QSP, your agency can streamline medication administration, adhere to best practices, and leverage powerful features that support accountability. In this guide, we outline how to configure client medications, set up real-time alerts, customize processes to match your agency’s protocols, and use the QSP mobile app to sign off on medication administration—all while following the six rights of medication management.

Winning the Audit Game: 5 Strategies to Transform Your Approach

Win the Audit Game: 5 Strategies to Transform Your Approach

If you’re in this industry, you know audits are as certain as death and taxes. But guess what? After 25 years of audit adventures, we’ve discovered that mastering a few key strategies can turn audit dread into a walk in the park. Ready to make your next audit a breeze? Here are 5 keys areas to focus on. For a deeper dive, don’t forget to download our extensive guide here.

Enhancing Quality Management

Enhancing Quality Management in SLS, ILS, and CFS Programs with QSP

For providers of Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support(CFS) ensuring quality and accountability in service delivery is essential. The Quick Solve Plus Platform (QSP) offers a suite of tools designed to streamline quality management processes and maintain high standards of care. This article explores how to leverage QSP features to enhance documentation, compliance, and staff accountability in Supported Living, Independent Living, and Coordinated Family Support.