A beautiful feature within QSP is the ability to manage the utilization of a client’s POS from their Schedule! The POS Dashboard toggle allows you to manage multiple authorizations at once! It takes the POS (or IHSS NOA) value(s) from the Client Profile, in-conjunction with the service types the client receives (as you indicate under their Client Info 2 tab), and displays that information in their POS dashboard. You can use the POS dashboard to toggle between multiple authorizations to see how you are doing at scheduling these services and maximizing their budgeted hours. Watch the tutorial to see this in action.
Often times the most time consuming part of our jobs is data entry and documentation. When beginning with QSP, there are only a few fields required in a client’s profile to begin building their schedule right away. Of course, you will probably want to complete their entire client profile, med rx, etc but that isn’t necessary to just begin schedule creation. As soon as you have their name entered and the type of service they receive you’re basically done! This tutorials also references the importance of defining individual client rate differentials base on time of day, day of week, and shared staffing. Depending on your agency and its relationship with Regional Center, you may pay your workers for working “premium hours” (higher ROP for day time hours) as well as “standard hours” (a lower ROP for overnight service). While not required to begin making schedules, it is important for accurate reporting.
You know that feeling of ecstasy after you’ve created the perfect calendar? Well, make that feeling last by using the Copy Calendar function that allows you to copy your schedules from one month to the next, up to as many as months as you’d like. This tutorial shows you how this is done so you can spend less time creating schedules, and more time on what really matters.
I know we all think we’re perfect, and for good reasons too. But, I’m willing to bet that getting feedback on our work will often times give us the correction we may not have known we needed. QSP provides this feedback with these reports: Shift Breaks, Shifts with Missing Workers, Shift Overlaps. Granted, QSP will give you “feedback” when you schedule an overlap: shift times with the same worker or client that overlap with one another. These audit reports give us another chance to quickly see the work we’ve done and if we’ve intentionally left gaps or overlaps in the schedule. Remember, QSP gives you the permissions in the application settings to determine what kind of feedback/prompts you want to receive when executing certain actions. Cheers to feedback!
Depending on your perspective, you may like to view or create a schedule from an individual worker’s view, or from a client’s view. No matter how you choose to construct your masterpiece, the shifts will be fully linked to other other, given you follow the steps in this tutorial when building from the worker side. Even if you are making changes to an already complete schedule, no matter what “view” these are made from, they will update automatically so both calendars look the same.
Time is valuable, whether it’s waiting in line for coffee or at a stop light, the less time you have to spend doing it, the more time you have for what’s really important. So many facets of QSP are geared for this type of payoff: low time investment, high quality return. This tutorials explains how to edit multiple shifts at once that are identical in start and end time, service type, and worker. Often times these edits take place when a change needs to be made to an already created shift or shifts. Perhaps it’s a start time that needs to be changed, or a worker that needs to be unassigned. Whatever the case, when they’re identical and numerous, the editing is simple, saving you time in case time is ever wasted waiting on a stop light.
This tutorial shows you how to access and use the IHSS reporting tool which is helpful to see and communicate how many IHSS hours are being used, by whom, on what day, and with which consumer. This report can be viewed per client, and thus see how IHSS hours are being claimed for each worker, or it can be viewed per worker, to quickly see how their IHSS hours are distributed with each client. This report is easily printable, and will save you massive amounts of time with whatever method your agency uses to fill out IHSS timecards.