QSP’s mobile medication tracking app
QSP’s mobile medication tracking app
QSMed is a paid add-on feature to QSP, and, once purchased, it can be found within QSMobile. To have access to the QSMed app, you must first install QSMobile from the Apple App Store or Google Play Store. Directions for installing and configuring QSMobile can be found HERE.
If QSMed and the device it is on will be used on a “client device” (i.e., A device that will stay in the client’s home, or a device that is always with the client, whether it’s the client’s actual personal device or an agency device that is with the client) there’s one additional step needed to configure it properly. You may be asking, “What’s the point of having a client configured device for QSMed?” Or, “Are we supposed to provide our client’s with devices in order to use QSMed?” To explain further, it is not necessary or required to have a client configured device for QSMed to work. Since QSMed is an app, it needs to be installed on someone’s device, whether it’s the clients, the employee’s, an agency provide device, or all of them. Here’s the difference, so you can decide what’s best for your operations, and it all comes down to one variable: QSMed reminders via push notifications.
Client Configured Device: One of the features of QSMed are its medication reminders, which come in the form of push notifications. Push notifications that are sent from the QSP server to a client configured device follow the scheduled medication regime for the client. It doesn’t matter which employee is scheduled, a client configured device will receive push notifications for every scheduled medication. The frequency and interval of these medication reminder/push notifications is set in the QSMed Preferences in QSP which is explained HERE. There are additional settings here that can be setup to send push notifications even when employees are not scheduled.
Employee Device: When an employee is scheduled in QSP during a time that a client’s medications are due, the scheduled employee will receive a medication reminder via a push notification to their personal device. The frequency and interval of these medication reminders via push notifications follows the same pattern as configured in the QSMed Preferences in QSP. There are also additional settings here for sending push notifications to employee-specific devices, such as if push notifications should be sent at all, and, if so, which employee Roles should receive them.
For a device that will stay in a client’s home (or stay with the client) it will need to be configured as a “client device”.
Only certain security Roles are permitted to configure QSMed for a client device. These Roles can be setup in the QSMed preference in QSP, which is explained HERE. Follow these steps outlined below to configure QSMed for a client device:
The company settings to control the QSMed experience can be managed in QSP by going to Utilities -> Application Settings -> QSMed Preferences. The operation of these settings assume that a client’s medication list is properly configured for use in QSMed. Read more here about how to properly setup client medications for the purpose of QSMed. Here’s a breakdown and explanation of each QSMed Preference:
There are a few more medication detail fields that become available within a client’s medication section when your company becomes a user of QSMed. This section describes how to setup a client’s medications for administration tracking using QSMed.
Medication Lookup: We’ve imported a national drug code directory from fda.gov to help you search and find specific medications and their dosages. Using this Medication Lookup ensures that the medications are spelled correctly, and their brand name and generic name auto-fill to their proper fields. Adding/editing client medications using the Medication Lookup is not required for use in QSMed, but does help with consistency. To use the Medication Lookup, follow these steps:
Schedule Medication Administration: Using the day/time grid, add the appropriate time(s) on the appropriate day(s) that each medication will be taken by the client. Setting up these scheduled medication administration times is the key to activating them for display in QSMed. Setting up scheduled medication times will also be what’s referenced for sending medication reminders via push notifications.
Send Notifications Option: When enabled, push notifications will be sent to the appropriate device(s) for the client’s scheduled medications. Enabling this setting also means that Missed Medication Email Notifications will be flagged to send as well, when necessary. To learn more about setting up Missed Medication Email Notifications go here.
Self-Directed/PRN Medications – Scheduled vs Unscheduled: For the purpose of QSMed, the way to indicate that a medication is a PRN is by selecting the “Self-directed/PRN” check box. When this is enabled, and the medication is unscheduled every day of the week, then it will display in the Self-Directed page of QSMed. If it is enabled as a “Self-directed/PRN” and scheduled and the PRN Interval is set, then it will be displayed and function like any the other scheduled medications, but will be labeled as a PRN.
PRN Interval: This setting can be used to indicate how often a PRN should be taken. When a PRN interval is set, it will be enforced in QSMed by restricting the acknowledgment of the PRN medication when attempted within the interval of the previously taken time.
There is one type of medication notification that should be setup in QSP and it’s the notification that is sent when an employee has not acknowledged a client’s medication within the defined time frame (as set by the Max Snoozes Allowed). To setup this notification, navigate to Utilities -> Notification Maintenance. From the Notification Category select “QSMed Notifications” and then from the Notification Sub Category select “QSMed-No Med Given”. Decide the delivery method, and if Email is chosen, write a custom Email Subject line. Next, choose which employee will have their email address be the automatic Sender, as well as which Positions should be the recipients. Ensure it’s “Enabled” and Save.