Category: Leadership & Strategy

Building Community Through Shared Wisdom and Experience: Reflections from Our Mastermind Event

When working in services for people with intellectual disability, it’s easy to feel isolated, shouldering the weight of decisions and challenges alone. But last week, that changed for many of us. We gathered for a mastermind event that brought together CEOs and key leaders from various organizations who also use our QSP software, with one goal in mind—building a stronger sense of community through shared wisdom. The event, facilitated by our own Melanie Bazile, became a space where we not only shared ideas but also connected on a deeper level.    

Burnout Is Not Inevitable

Burnout Is Not Inevitable: Embracing Personal Accountability in Human Services

In the human services industry, burnout is often seen as an unavoidable consequence of high demands and emotional labor. However, a new perspective is emerging, asserting that burnout is simply unacceptable. At its core, burnout can reflect a victim mentality—an indication of inadequate boundaries or ineffective self-care techniques. This common narrative should not be worn as a badge of honor; rather, it is a signal that deeper issues related to personal accountability and self-management need to be addressed.