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QSP Tutorials: Client Specific Training Service Hours

In this QSP tutorial I will teach how to adjust a Worker’s pay structure based on their Client Specific Training’s that can be set up in their HR profile. This type of pay exception takes precedence over the Staffing Hours that are set up in each client’s profile. For example, if Client “A” has premium individual staffing hours, as denoted under the Schedule tab of their client profile, from 12a to 12a, then this applies to all staff whom work with Client A. But, perhaps you want Worker “B” to only get paid premium hours from 8a to 4p when working with Client “A”. Then, you set up a Client Specific Training from Worker “B”‘s HR profile with Client “A”, and adjust the default premium hours for Client “A” to the appropriate service hours. This is just an example to help paint a picture of the function of this feature.

 

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QSP Tutorials: Client Service Rates

Client Service Rates are an optional set up in QSP, and are beneficial if you have varying worker Rates of Pay per client. Minimum and Maximum rates per service type can be set up that will override what is set up in a worker’s HR profile. You will see the results of setting up Client Service Rates when the Payroll Processing Report is generated in Excel, which will display a worker’s Rate of Pay, and if it was impacted by a specific client’s Service Rates.

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QSP Tutorials: Schedule Multiple Services

It’s boring  just creating one shift type at a time with the same worker. With QSP, why not schedule multiple service types at once from the New Shift screen?! This is ideal when a consumer will be receiving several types of services throughout the day. Perhaps it’s SLS, then IHSS, then Shared SLS. Or maybe it’s ILS Travel, then ILS Service, then ILS Misc…..whatever the case may be, QSP makes these scheduling options easy to manage.

 

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QSP Tutorials: Client Service Types

Our industry is every-changing, which is why we prize ourselves on our ability to provide tailored supports to each one of our consumers. When it comes to adding or editing the type of service a client receives, there is only one spot that needs that data in order to communicate it everywhere else that needs it. This tutorial shows you how this is done, and how it impacts schedule creation. Adding the type of service(s) a client receives is an important first step when adding a new client into the database, and aids in the many program filters that are rampant throughout QSP, which quickly and easily separate your agencies multiple programs. Serve on!

 

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