Don’t let an ISP or POS expire unknowingly ever again. Use QSP’s automatic notifications to alert you and your team of the upcoming expiration. This tutorial details how these are setup, and can even include multiple alerts at any frequency you choose (ie 60, 30, 15… days before). The important thing to remember is that for each person you want to be alerted of these notifications, they must be added as a contact the appropriate client contact list. Just like HR notifications, these email notifications can be maintained within Utilities. Get alerted!
Documenting what happened during an appointment is vital and necessary in order to better serve our clients and help them achieve their goals and live as independently as possible. Users have the capability within QSP’s scheduler to document the service notes that occurred during a particular appointment. Furthermore, they can write service notes and attach it to the ISP objectives listed in the client profile. At anytime during a month, the Service Note Report can be ran and generated to Excel. Watch the tutorial to learn more!
Writing a great ISP is a skill that takes time and a great deal of understanding of our client’s and what it looks like for them to live as independently as possible and achieve their goals and dreams. Once those ISP objectives are in place, you can put them into QSP under a client’s ISP tab. The ILS ISP tab has been specifically and simply constructed to document just the Objectives. There are standard 13 objectives available, which can be added to within Utilities, if necessary. Watch the full tutorial to learn more!