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QSP Tutorials: Scheduling Shared Shifts

The simplest form of shared shifts, I think, is when you have one worker serving two specific clients that are roommates. While this may be the simplest, there is still a wide variety of how this could play out in everyday life. Whatever the case, QSP can handle it, giving you the ability to schedule 2:1 (or 3:1, or 6:1, or 100:1–you get the point) using the SLS-Shared service type. The best news is that the time sheets, payroll and billing reports that will be generated will perfectly re-present these service scenarios. The second video will elaborate on the scenarios where IHSS utilization needs to happen for both consumers. Share on!

 

 

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QSP Tutorials: Schedule Audit Reports

I know we all think we’re perfect, and for good reasons too. But, I’m willing to bet that getting feedback on our work will often times give us the correction we may not have known we needed. QSP provides this feedback with these reports:  Shift Breaks, Shifts with Missing Workers, Shift Overlaps. Granted, QSP will give you “feedback” when you schedule an overlap: shift times with the same worker or client that overlap with one another. These audit reports give us another chance to quickly see the work we’ve done and if we’ve intentionally left gaps or overlaps in the schedule. Remember, QSP gives you the permissions in the application settings to determine what kind of feedback/prompts you want to receive when executing certain actions. Cheers to feedback!

 

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