Have you ever wanted to go back and look at an email, but you can’t find it because it’s buried amongst all your other emails? In those moments, I’m really glad that I can take a shortcut and use the search box and type in a few key words that I know are associated with the email.  Immediately, my options are filtered to make finding what I’m looking for more quick and easy. This same functionality is present throughout QSP, and this tutorial shows you how it happens in the Scheduling module to filter by: Office, Last Name, and Program.


Depending on your perspective, you may like to view or create a schedule from an individual worker’s view, or from a client’s view. No matter how you choose to construct your masterpiece, the shifts will be fully linked to other other, given you follow the steps in this tutorial when building from the worker side. Even if you are making changes to an already complete schedule, no matter what “view” these are made from, they will update automatically so both calendars look the same.


Time is valuable, whether it’s waiting in line for coffee or at a stop light, the less time you have to spend doing it, the more time you have for what’s really important. So many facets of QSP are geared for this type of payoff: low time investment, high quality return. This tutorials explains how to edit multiple shifts at once that are identical in start and end time, service type, and worker. Often times these edits take place when a change needs to be made to an already created shift or shifts. Perhaps it’s a start time that needs to be changed, or a worker that needs to be unassigned. Whatever the case, when they’re identical and numerous, the editing is simple, saving you time in case time is ever wasted waiting on a stop light.