Don’t let an ISP or POS expire unknowingly ever again. Use QSP’s automatic notifications to alert you and your team of the upcoming expiration. This tutorial details how these are setup, and can even include multiple alerts at any frequency you choose (ie 60, 30, 15… days before). The important thing to remember is that for each person you want to be alerted of these notifications, they must be added as a contact the appropriate client contact list. Just like HR notifications, these email notifications can be maintained within Utilities. Get alerted!
Updating a client’s IHSS value is quick and easy within a client’s profile. Once updated, a proper effective date should be assigned in order for the IHSS value to display on the appropriate month’s reports and calendars. When indicating the proper effective date, if the 1st of any month is chosen, the update IHSS value will be displayed for that given month. If any day other than the 1st of the month is chosen (ie 2nd – 31st), the IHSS value will be displayed on the following month’s reports and calendars. Watch this video to learn more.
Writing a great ISP is a skill that takes time and a great deal of understanding of our client’s and what it looks like for them to live as independently as possible and achieve their goals and dreams. Once those ISP objectives are in place, you can put them into QSP under a client’s ISP tab. The ILS ISP tab has been specifically and simply constructed to document just the Objectives. There are standard 13 objectives available, which can be added to within Utilities, if necessary. Watch the full tutorial to learn more!
One of QSP’s signature functions is the IHSS tracking calculator (aka POS/NOA Dashboard) which provides real-time knowledge of a client’s IHSS utilization for a given month. Each agency has a different practice when it comes to how IHSS hours are communicated to their workers and filled out on IHSS time cards, but what is mostly unique to all (where this applies) is maximizing the utilization of a client’s IHSS hours. These hours are input into the client’s profile in this format HHH:MM. It is possible, because of this IHSS dashboard, to schedule, down to the minute, an entire IHSS NOA. Not only that, but as the days tick by during the month, you have more power over the client’s IHSS world to achieve the outcomes you deem necessary. Here’s to 100% utilization.
Each medical appointment that a client has can be tracked under the Doctor’s tab in their client profile. The notes transcribed within each appointment populate directly to the Medication Annual and Quarterly Reports. Also, each Doctor’s visit appears on the client calendar highlighted in blue. When adding a new Visit, the doctor name drop down menu pulls the “Medical” (vs “Agency” or “Important”) contacts that are associated with the specific client. However, you can also manually enter a doctor name as well. A main difference between the Quarterly and Annual Medication Reports is the heading of the report. Any date range can be selected for either. Go get ’em!
Adding and editing client medication is easy, and you only have to do it once to have it impact all relevant reports downstream: facesheets, Medication Tracking Report and med prescription. How you enter Medication information is up to you and your agency’s operations. You can be as detailed as you’d like. I suggest playing around with adding medication and then viewing the Medication Tracking Report to see how it displays. Adding a pic of a med will show up here as well.
Often times the most time consuming part of our jobs is data entry and documentation. When beginning with QSP, there are only a few fields required in a client’s profile to begin building their schedule right away. Of course, you will probably want to complete their entire client profile, med rx, etc but that isn’t necessary to just begin schedule creation. As soon as you have their name entered and the type of service they receive you’re basically done! This tutorials also references the importance of defining individual client rate differentials base on time of day, day of week, and shared staffing. Depending on your agency and its relationship with Regional Center, you may pay your workers for working “premium hours” (higher ROP for day time hours) as well as “standard hours” (a lower ROP for overnight service). While not required to begin making schedules, it is important for accurate reporting.
One of the most vital parts of supporting our consumers is ensuring that they complete the medication regimen that they have been prescribed. QuickSolvePlus has a Medication Tracking Report in place that can be printed and put in the consumer’s home for staff to use as a tool to validate what meds are being administered and when. The Medication Tracking Report contains all the data that you enter into the Med Rx tab of the client module. The more robust you want the details of this report to be, the more robust your data entry would need to be from this entry point. You also have the option to print a comments page every other page if it’s important to you. You’ll notice PRN’s show toward the end of the report. Watch this video tutorial for how to access the med tracking report and view/print for one or all of your consumers. Keep in mind that this report can also be accessed from each individual client profile under the reports icon.
The simplest form of shared shifts, I think, is when you have one worker serving two specific clients that are roommates. While this may be the simplest, there is still a wide variety of how this could play out in everyday life. Whatever the case, QSP can handle it, giving you the ability to schedule 2:1 (or 3:1, or 6:1, or 100:1–you get the point) using the SLS-Shared service type. The best news is that the time sheets, payroll and billing reports that will be generated will perfectly re-present these service scenarios. The second video will elaborate on the scenarios where IHSS utilization needs to happen for both consumers. Share on!
It’s boring just creating one shift type at a time with the same worker. With QSP, why not schedule multiple service types at once from the New Shift screen?! This is ideal when a consumer will be receiving several types of services throughout the day. Perhaps it’s SLS, then IHSS, then Shared SLS. Or maybe it’s ILS Travel, then ILS Service, then ILS Misc…..whatever the case may be, QSP makes these scheduling options easy to manage.