Some Regional Centers authorize SLP (or Sleep) Hours. Within the client profile’s of those who utilize that authorization there are two point of data entry required in order to have the Management report used for billing display correctly. First, the Max Daily SLP field needs to have the appropriate hour entered, and there needs to be a SLP POS value as well. Its also assumed that the client Individual and Shared Staffing Hours are appropriately filled out under the Schedule tab as well since the Standard hours determine when sleep time would occur.
If your company has other offices, you can use QSP to separate your operations, depending on what “office” means to you. Maybe you want to categorize clients and workers by Regional Center, or Payee type. With other “offices” available, you will assign clients and workers to their appropriate office-type, which QSP will use to help organize your system and allow you to manage it more efficiently. Watch on to learn about the other outcomes of adding offices to your QSP.
A huge reason agency’s are successful is by pairing up the right worker with the right client. This is an art! Typically, this may involve training the worker to server that client. There are several advantages to documenting this training/connection/link. If you want to give workers access to QSP, but on a limited scale, then based on those clients whom they are trained with, they will only be able to view those clients. Another advantage is when searching for an available staff who is specifically trained to work with a client. QSP uses the Client Specific Trainings to provide you with a filtered list of options! Cheers to perfect matches!
Writing a great ISP is a skill that takes time and a great deal of understanding of our client’s and what it looks like for them to live as independently as possible and achieve their goals and dreams. Once those ISP objectives are in place, you can put them into QSP under a client’s ISP tab. The ILS ISP tab has been specifically and simply constructed to document just the Objectives. There are standard 13 objectives available, which can be added to within Utilities, if necessary. Watch the full tutorial to learn more!
Security access within QSP is customizable to fit your agency’s operations. The driving force is Job title/Employment Position. Based on a user’s current position, identified within their profile, will determine what level of access they have to QSP. This tutorial walks you through adding positions to specific security levels, as well as exchanging one job title for another at a given security level. The lower the security level (level 1), the higher the privileged. Therefore, level 7 has the most restrictive access. The “View Permissions” look up gives you an idea of what each security level has privileges to do. Upcoming video tutorials will walk users through each security level.
Because every agency has distinctions with specific language associated with their operations, QSP makes it easy to tailor words to fit what you do. This tutorial takes you through the Option List Maintenance within the Utilities module and specifically to change Employee Position titles. It’s important to note that throughout QSP you will notice next to numerous drop-down menu fields there are little yellow squares. By clicking into those, you can quickly add an additional option to that drop-down menu. This is sometimes a quicker way to add and delete options within the Option List Maintenance.
Adding and editing client medication is easy, and you only have to do it once to have it impact all relevant reports downstream: facesheets, Medication Tracking Report and med prescription. How you enter Medication information is up to you and your agency’s operations. You can be as detailed as you’d like. I suggest playing around with adding medication and then viewing the Medication Tracking Report to see how it displays. Adding a pic of a med will show up here as well.
You know that feeling of ecstasy after you’ve created the perfect calendar? Well, make that feeling last by using the Copy Calendar function that allows you to copy your schedules from one month to the next, up to as many as months as you’d like. This tutorial shows you how this is done so you can spend less time creating schedules, and more time on what really matters.
There will be times when we need to move workers around, from one house to another, or remove them from the schedule completely, even after we’ve made our perfect calendars. While QSP can’t make those phone calls for you to get shifts covered, it can make it more simple to update those changes on your schedules using the Schedule and Remover Worker functions, as you’ll see in this tutorial. These functions are different than just simply editing multiple shifts that contain identical information (go here for that tutorial), because you are able to replace or remove workers from nonidentical shifts in mass. Sched on!
Our industry is every-changing, which is why we prize ourselves on our ability to provide tailored supports to each one of our consumers. When it comes to adding or editing the type of service a client receives, there is only one spot that needs that data in order to communicate it everywhere else that needs it. This tutorial shows you how this is done, and how it impacts schedule creation. Adding the type of service(s) a client receives is an important first step when adding a new client into the database, and aids in the many program filters that are rampant throughout QSP, which quickly and easily separate your agencies multiple programs. Serve on!