QSP Tutorials: Client IHSS History

Updating a client’s IHSS value is quick and easy within a client’s profile. Once updated, a proper effective date should be assigned in order for the IHSS value to display on the appropriate month’s reports and calendars. When indicating the proper effective date, if the 1st of any month is chosen, the update IHSS value will be displayed for that given month. If any day other than the 1st of the month is chosen (ie 2nd – 31st), the IHSS value will be displayed on the following month’s reports and calendars. Watch this video to learn more.

 

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QSP Tutorials: Time Off Request Setup

Setup an approved, or even a pending, Time Off Request (TOR) for your employees, and have that appear blacked out on their worker calendar. Also, if any unaware scheduler attempts to assign a shift to them during that approved TOR time frame, a warning message will alert them. There is also the option with Utilities, and the Application Settings, to not just warn, but Restrict users from Scheduling over an approved TOR. You can also assign a security level minimum to override this setting. If a Paid Time Off (PTO) request was chosen as the specific type of TOR, this will allow for that employee’s PTO  hours to appear on the appropriate Timesheet and payroll processing reports. Watch for the step by step instructions on how to set this up.

 

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QSP Tutorials: HR Email Notification Setup

Vendors of Regional Centers have an important task at hand when it comes to reminding their employees to get certain requirements and training’s completed, especially when they are about to expire! With QSP’s automatic email notifications, you can set up an alert to remind you, and your staff about an upcoming expiration! Even setup multiple reminders with varying time intervals. Watch the video to learn more!

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QSP Tutorials: ILS Service Notes

Documenting what happened during an appointment is vital and necessary in order to better serve our clients and help them achieve their goals and live as independently as possible. Users have the capability within QSP’s scheduler to document the service notes that occurred during a particular appointment. Furthermore, they can write service notes and attach it to the ISP objectives listed in the client profile. At anytime during a month, the Service Note Report can be ran and generated to Excel. Watch the tutorial to learn more!

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QSP Tutorials: ILS Client ISP Objectives

Writing a great ISP is a skill that takes time and a great deal of understanding of our client’s and what it looks like for them to live as independently as possible and achieve their goals and dreams. Once those ISP objectives are in place, you can put them into QSP under a client’s ISP tab. The ILS ISP tab has been specifically and simply constructed to document just the Objectives. There are  standard 13 objectives available, which can be added to within Utilities, if necessary. Watch the full tutorial to learn more!

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QSP Tutorials: IHSS Utilization Tracking Calculator

One of QSP’s signature functions is the IHSS tracking calculator (aka POS/NOA Dashboard) which provides real-time knowledge of a client’s IHSS utilization for a given month. Each agency has a different practice when it comes to how IHSS hours are communicated to their workers and filled out on IHSS time cards, but what is mostly unique to all (where this applies) is maximizing the utilization of a client’s IHSS hours. These hours are input into the client’s profile in this format HHH:MM. It is possible, because of this IHSS dashboard, to schedule, down to the minute, an entire IHSS NOA. Not only that, but as the days tick by during the month, you have more power over the client’s IHSS world to achieve the outcomes you deem necessary. Here’s to 100% utilization.

 

 

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QSP Tutorials: Security Level Access

Security access within QSP is customizable to fit your agency’s operations. The driving force is Job title/Employment Position. Based on a user’s current position, identified within their profile, will determine what level of access they have to QSP. This tutorial walks you through adding positions to specific security levels, as well as exchanging one job title for another at a given security level. The lower the security level (level 1), the higher the privileged. Therefore, level 7 has the most restrictive access. The “View Permissions” look up gives you an idea of what each security level has privileges to do. Upcoming video tutorials will walk users through each security level.

 

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QSP Tutorials: Changing Drop-down Menu Options

Because every agency has distinctions with specific language associated with their operations, QSP makes it easy to tailor words to fit what you do. This tutorial takes you through the Option List Maintenance within the Utilities module and specifically to change Employee Position titles. It’s important to note that throughout QSP you will notice next to numerous drop-down menu fields there are little yellow squares. By clicking into those, you can quickly add an additional option to that drop-down menu. This is sometimes a quicker way to add and delete options within the Option List Maintenance.

 

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QSP Tutorials: Client Doctor’s Visits and Med Quarterly Report

Each medical appointment that a client has can be tracked under the Doctor’s tab in their client profile. The notes transcribed within each appointment populate directly to the Medication Annual and Quarterly Reports. Also, each Doctor’s visit appears on the client calendar highlighted in blue.  When adding a new Visit, the doctor name drop down menu pulls the “Medical” (vs “Agency” or “Important”) contacts that are associated with the specific client. However, you can also manually enter a doctor name as well. A main difference between the Quarterly and Annual Medication Reports is the heading of the report. Any date range can be selected for either. Go get ’em!

 

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QSP Tutorials: Client Medication

Adding and editing client medication is easy, and you only have to do it once to have it impact all relevant reports downstream: facesheets, Medication Tracking Report and med prescription. How you enter Medication information is up to you and your agency’s operations. You can be as detailed as you’d like. I suggest playing around with adding medication and then viewing the Medication Tracking Report  to see how it displays. Adding a pic of a med will show up here as well.

 

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