Entries by Zeb Gill

QSP Tutorials: App Default Client Staffing Hours

This feature is helpful if you are entering a lot of new clients into your QSP database. If your Client Staffing Hours are going to be different than the default 12a to 12a, then set up your own agency-specific parameters in QSP’s Application Settings.

QSP Tutorials: Client Staffing Hours

Client Staffing hours are important to setup when beginning to use QSP’s time sheets and exportable payroll processing reports.  By declaring, in each client’s individual profile, when is day time (premium) service, and when is night time (standard) service, this gives QSP the proper matrix to automatically calculate scheduled shifts and how they should be […]

Welcome to QSP!

Thank you for exploring QuickSolvePlus! If you are already one of our many customers, we appreciate you so much. If you are curious about if QSP is right for your operations, get a taste by watching this video(turn up your volume to hear better), or by checking out other tutorials within our website. You’ll be […]

QSP Tutorials: POS Dashboard

A beautiful feature within QSP is the ability to manage the utilization of a client’s POS from their Schedule! The POS Dashboard toggle allows you to manage multiple authorizations at once! It takes the POS (or IHSS NOA) value(s) from the Client Profile, in-conjunction with  the service types the client receives (as you indicate under […]

QSP Tutorials: Client Specific Trainings

A huge reason agency’s are successful is by pairing up the right worker with the right client. This is an art! Typically, this may involve training the worker to server that client. There are several advantages to documenting this training/connection/link. If you want to give workers access to QSP, but on a limited scale, then […]

QSP Tutorials: Client Email Notification Setup

Don’t let an ISP or POS expire unknowingly ever again. Use QSP’s automatic notifications to alert you and your team of the upcoming expiration. This tutorial details how these are setup, and can even include multiple alerts at any frequency you choose (ie 60, 30, 15… days before). The important thing to remember is that for […]

QSP Tutorials: Client IHSS History

Updating a client’s IHSS value is quick and easy within a client’s profile. Once updated, a proper effective date should be assigned in order for the IHSS value to display on the appropriate month’s reports and calendars. When indicating the proper effective date, if the 1st of any month is chosen, the update IHSS value […]

QSP Tutorials: Time Off Request Setup

Setup an approved, or even a pending, Time Off Request (TOR) for your employees, and have that appear blacked out on their worker calendar. Also, if any unaware scheduler attempts to assign a shift to them during that approved TOR time frame, a warning message will alert them. There is also the option with Utilities, […]

QSP Tutorials: HR Email Notification Setup

Vendors of Regional Centers have an important task at hand when it comes to reminding their employees to get certain requirements and training’s completed, especially when they are about to expire! With QSP’s automatic email notifications, you can set up an alert to remind you, and your staff about an upcoming expiration! Even setup multiple […]

QSP Tutorials: ILS Service Notes

Documenting what happened during an appointment is vital and necessary in order to better serve our clients and help them achieve their goals and live as independently as possible. Users have the capability within QSP’s scheduler to document the service notes that occurred during a particular appointment. Furthermore, they can write service notes and attach […]